Accessibility Statement

The Ministry of Economic Affairs and Digital Transformation – General Secretariat for Digital Administration is committed to making its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector.

This accessibility statement applies to the website https://desamerc.com

    1. Compliance status

This website is partially compliant with [RD 1112/2018 or UNE-EN 301 549] due to exceptions and non-compliance with the aspects indicated below.

    1. Inaccessible content

a) Non-compliance with national legislation.

    • 9.2.4.1 Avoid blocks (Conditional)

    • 9.2.5.3 Include label in name (Conditional)

    • 9.3.2.1 On receiving focus (Conditional)

    • 9.3.2.2 On receiving input (Conditional)

    • 9.3.3.4 Error prevention (legal, financial, data) (Conditional)

    • 9.4.1.1 Processing (Conditional)

    • 9.4.1.3 Status messages (Conditional)

    • 11.8.5 Templates (Conditional)

    • 12.2.4 Accessible documentation

    • 12.2.3 Effective communication

b) Disproportionate burden

Not applicable.

c) Content outside the scope of the applicable legislation

Not applicable.

    1. Preparation of this statement

This statement was prepared on September 20, 2024.

The method used to prepare the statement was a self-assessment carried out by the developer.

Last revision of the statement: September 27, 2024.

    1. Observations and contact details

You can communicate about accessibility requirements (Article 10.2.a of Royal Decree 1112/2018, of September 7), such as:

    • Report any possible non-compliance by this website.

    • Report other access difficulties to the content.

    • Make any other queries or suggestions regarding the accessibility of the website.

Through the following channels:

    • Email: info@desamerc.com

    • Phone numbers: 910 394 393 – 608 612 943

    1. Application procedure

If, after submitting an accessibility request or complaint, it has been dismissed, if there is disagreement with the decision, or if the response does not meet the requirements set out in Article 12.5, the interested party may initiate a complaint.

A complaint can also be filed if twenty working days have passed without receiving a response. The complaint can be submitted via email to info@desamerc.com, as well as through the other options outlined in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations. Complaints will be received and processed by DESAMERC ENERGY SL.

    1. Optional content

The website:

    • Has been designed to comply with current accessibility standards and regulations, meeting the priority 2 (AA) verification points defined in the Web Content Accessibility Guidelines (WCAG 2.1)

    • Is optimized for the latest versions of Chrome, Edge, Firefox, Safari, and Opera

    • Is designed for proper display on any resolution and device, including desktops, tablets, or mobiles (responsive design)